My personal PC failed. My local IT specialist advised that the hard drive had failed, supplied a replacement PC and said that with their simple recovery program, they believed that they had uploaded just over 90% of my files and photos, saying that this was all they could do, anything more would require the services of a specialist data recovery company. Regrettably, they had only recovered about 10/20% which was what I had on my portable back-up drive. After an on-line search for a specialist Company, I have been delighted to find MJM. Thier website made it very clear what to expect, and that is what I got, along with all my files recovered.