I'm not sure I will be able to find enough adjectives to express my gratitude and describe how much we have been impressed with the service you have provided. I don't know if it was fate or fortune that brought us into contact with Caley Ruck but we will be forever grateful to have met her. she is diligent, professional and worked so hard it was inspiring. we had engaged 2 other brokers/intermediaries both broke contact when things became slightly difficult. Caley - saw any difficulties as a challenge and found a new determination to succeed. Aside from her undoubted professionalism, she is so friendly. She acted for us, in our remortgage and for our daughter in the first time purchase of our other property. The balancing act was very impressive and her communication was faultless throughout. I've been military all my life. the values and high standards that Caley has shown throughout this process are hugely prized but rarely achieved. She is remarkable! Thank you so much.