Mrs Hitchcock
I ordered and paid for the Garmin Instinct® Solar Edition Multi-Sport GPS Watch, but received, the garmin instinct with no solar. When I questioned this with Millets they responded with asking me to send photos, which I did. Following this they responded "I am so sorry to hear you have received the wrong item." "As this is the wrong item can you please return it back to us and we will give you a refund." The watch is being advertised and sold as something that they are not able to deliver. Such a shame that a large company like Millets operates in this way. Thankfully I did my research on this expensive item. I have returned the incorrect watch received, as it doesn't do the job that Millets said it does. They are refusing to replace the watch I received for the one I bought in good faith. I have reviewed the Garmin Instinct® Solar Edition Multi-Sport GPS Watch on Millets website, but they have not approved it. The reason that no one has reviewed this watch is because the watch advertised is incorrect. I normally only complete reviews when I am happy with an item or service. This is my first negative review, but necessary, as I am certain I'm not alone with the false advertising of this item. :-(
2 years ago
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Millets has a 1.8 average rating from 259 reviews

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