Millets, as a company, is an absolute joke. Do not (under any circumstances) waste your hard earned money here! I'll explain why: (1) I ordered a pair of walking/hiking boots as my husband and I were climbing Snowdon. They price-matched them in store to the price Go Outdoors were charging for the exact same pair (even though Millets and Go Outdoors are owned by the same parent company). I paid and got my receipt. On receiving the order the warehouse/Head office did everything possible to not send me the boots as they didn't want to honour the price (despite offering a price match guarantee). After multiple calls to customer services, and trips into the store, Snowdon came and I had no boots!! (this was 6weeks after my order!) The store had to give me another pair just so I didn't have to climb Snowdon in slippers or flip-flops. (2) Ordered a Berghaus tent in store on 28/07/21 and got receipt. The store offered me a 'package deal' and, as above, I got a receipt, followed by a confirmation text and email. Two weeks later I chase customer services for delivery (as we are camping in Scotland in 4 weeks time) only to be told that they are not sending it as they choose to cancel it. So I have no tent. The customer service agent (Stan) was about as helpful as a chocolate teapot and did absolutely nothing to try and help me. Millets have a 100% failure record for honouring prices they sell at and/or supplying the goods. They are just an absolute waste of time, so please learn from my mistake and shop elsewhere! They are happy to promote all their deals, but they don't actually honour them. All you will get from Millets is hassle, stress and time wasted .... but no camping equipment. I would add, the staff in the store have been very helpful and polite and really tried to help me get my products. My review is based on the company ethos and attitude of HO/the warehouse.