I don't know where to start with this company. Never again in my life will.i order from you,disgusting customer service. Still no goods after 12.days and now its messed up my trip everything I ordered from other companies arrived safe and within 3 days of purchase. but had to be you let me down even tho I ordered from you before any of the others...what a mistake that was. I'm about to go thru the refund process because its an absolute joke of a company just want my money back now. Shop elsewhere don't use these they will leave you disappointed and won't care.one bit. This up coming trip is a mental health rebuild trip and you millets all you have done is cause unwanted and unnecessary stress and anxiety to myself so thanks very much for.letting us all down. Should be ashamed tbh all i see in these comments is distress for myself and plenty others. Never again not 1 penny will I spent with you.