Purchased a osprey poco LT from millets which was described as having a removable dribble pad, a integrated rain cover and an integrated mirror. None of these arrived with the carrier. Got no where with millets - they at flesh ignored my emails. Contacted osprey direct who could confirm this make of carrier does not come with a rain cover, removable dribble pad or mirror so millets are basically falsely advertising /selling the wrong product. Sent numerous emails to them and got no where - they literally said I could have ten percent of my next purchase. Why would I ever buy from them ever again.