Ordered some wellys and paid a premium for postage to receive on a Saturday. I checked today as received no dispatch notification. I was told I was on a list of customers to be called as the Wellys had vanished from the warehouse. I could tell this was BS. Went back on the website a few hours later and they say they have them in stock. They are purposely taking peoples money to hold when they don't have the stock. No reasonable explanation given, no apology and a rude customer service agent. I wanted to buy wellys from a small British company, big mistake. Please avoid this fraudulent company.