I used to buy milk and blush extensions ALL the time but stopped for a year due to me growing my hair out. I then finally came back to my all time favourite hair extentions to try there ‘ombre’ Extensions. I have pretty thick hair so I went for the usual ‘full head quad weft set’ in ‘bel air baby’. To which I was pleased with the fast dilivery but that was it, the hair was so thin compared to what it used to be. The quality was no where near as good and to top it off once I emailed them they asked me to weigh them and to send a photo back of the weight (of 220g) which they were to then say they couldn’t do anything about it and I could ‘send them back for them to investigate but they’re not sure the outcome would lead to anything as they’re the correct weight’. I know they’re the correct weight but what I’m trying to tell you is that they are WAY to thin to be advertised as a ‘quad weft’ and I’m now down £140, for a set of extensions I’ll NEVER be able to use. I understand the packaging states if the other side of the box (with the remaining extensions) is open you cannot return, but you can’t tell how thick they are from weft surely. The quality has completely gone down, and unfortunately I won’t be buying again. But thank you for keeping my £140 for a set of extensions I clipped in once and then returned the the packaging.