I have been using milk and blush for years and never had an issue with the products - always received good extensions. I ordered a set on back order which obviously I knew there would be a wait for them. They turned up way over a month later - I didn't see anything on the website that back order would be this long - possibly adding a note to people ordering that it could be over a month before they receive - customers should be made aware of possible long wait I ordered the quad weft set which is a thickness up from my previous orders so I was expecting slightly thicker extensions. Once I opened they felt around the same thickness as my other sets I've had, I put them in as I normally would and was honestly surprised at the ends. The are so thin compared to the rest of the set and they looked awful. I have had to try my best to make them look thicker - adding moose and styling them etc, but you really shouldn't have to be trying to make them look less fake and thin when you spend that much on a set. I don't know if suppliers have changed or if something going on with company as they seem to be running a lot on back orders. Really disappointed overall and for the first time in years I will be ordering from a different company.