I will continue to write reviews until I get a refund for such poor quality hair. As you can see in other reviews including my own the hair gets matted gets dry so easily which proves it’s synthetic hair. After poor customer service I have wrote to trading standards to report the company for falsely advertising. I am having to take out the hair I only had fitted less than two months ago as I can’t even wear it down because it doesn’t stay straight it matts within seconds of brushing you can’t even put your fingers through it without having to pull and get the knots out .. please do not use for your professional extensions it really isn’t worth the hassle or money