I ordered clip ins due to a recommendation from a friend. I’m usually a ponytail girl but now I’ve got my hair back in beautiful condition I thought why not give clip ins a go finally. This was my first time ordering human hair clip in extensions. I picked 20” seamless extensions, paid additional for them to be delivered within 1-2 days. I was excited to receive them as I was looking forward to putting them in and practice some styling before all the Christmas parties. My delivery had come, when opening to my surprise the box was empty, no extensions just clips for the extensions. The security seals finely broken, no hair nothing! I was actually quite angry and upset, and it’s actually triggered my anxiety as I’m very specific with things. it’s been a while since treating myself and especially because these are the first human clip ins I’ve ever purchased I was really disappointed. I spent some time going back and forth whether to order, but because I kept going back and having a look on the site I knew it was a sign to just get them. Something like this has never happened to me before so it completely threw me. I’m hoping this can be resolved, I’m confident that if the extensions were in the box this would of been a 5 star review. Have emailed the team, sent pictures and hoping this can be resolved