I first saw Milk & Blush after my friend was a model for them. I have then seen their products over tiktok and instagram but I was put off by their very expensive price, however I was assured their company was fantastic. I have been wanting to try clip in extensions for a while. I had a busy weekend coming up with a surprise party and a few TV appearances for work thought I would treat myself to a set of their extensions. I placed an order at 10:40 on Thursday using next day delivery. I received an email the day before with a colour match and they explained I needed to place my order before midday on thursday to ensure I would receive it next day as their offices were closed on Friday. I did this, and received no confirmation. I emailed them chasing this and they ASSURED me my order was being picked, packed and sent off for next day delivery. I paid over £7 for delivery of this product for a reason. I gave them benefit of the doubt and waited for the confirmation, I even waited on the day of delivery for the package to arrive but I got absolutely nothing!!!!! I emailed them straight away chasing this, contacted them on social media and commented on their posts but I had no response. They have continuously posted on social media but ignored my queries - it's just rude. I have emailed multiple times but I have no idea where my parcel is, I'm out of pocket for next day delivery that was never fulfilled too. I am convinced this company just want you to spend over £200 with them and then keep your money and ghost you when you call them out. Unless you're an influencer, they don't care. Avoid them at all costs because I am now without my hair, money and left upset.