Beautiful colour for redheads (shade I a think We’re Alone Now). Really soft when they first arrived. Nice packaging. Came next day even though I didn’t pay for next day delivery. My problem is that when they get wet they turn into a matted mess and look much less expensive than when they first arrived. They’re obviously coated with something to make them seem great quality that just washes off. I didn’t wash them with anything, they just got wet! I know I wasn’t expecting the world with these but I am disappointed based on all the good reviews. I wonder if all these reviews were written before their extensions got wet. Or should I just have been prepared for the quality not to last? I contacted customer service and they told me I shouldn’t have got them wet and sent me a silicone solution for free to help (that’s not arrived yet so I can’t vouch for it). I mean thanks I guess but how can I wear my extensions and NEVER get them wet?! Even if I never clean them (ew) it still rains sometimes! Anyway they’re ok but I’ve bought cheaper extensions from other brands which were exactly the same quality so I wouldn’t buy from M&B again.