Excellent customer service and extremely fast shipping, received my order less than 24 hours after placing it. They have an excellent returns policy too. I inadvertently ordered the wrong size and being impatient as I am I emailed to ask if I could exchange in store. The email was answered almost immediately and they said no problem,come in and exchange for correct size I drove around 60 miles to the selby shop and was greeted with a smile , a few jackets tried to get the right size , left happy. All in all a great experience and an example of how things should be done. Thank you very much , will definitely recommend and use again.