Well...I chose 'acceptable', I didn't say you made me happy. The pictures came in very good time, they were extremely well packed and the quality of the prints is very high. My disappointment lies in the quality of the frames. They look fine now they are on the wall but, owing to them not being made of a suitable material, such as wood, it was not possible to hang them satisfactorily. That is to say that they can only be hung from a central pin, rather than from one each side of the frame. Consequently they can easily get knocked askew in passing. At the price I had expected wooden frames.