Have been a customer for years. I like that some of the items are instant classics and will forever have a place in my wardrobe and in that sense are great value. Eg a black wool blazer I bought a few years ago and more recently a cream/beige blazer. However, the prices are just too high now. What used to be £175-275 is easily £250-495 now! Just not worth that much. Your cashmere, denim and layering tops are definitely overpriced compared to competitors. Dresses I want to love but often hate the elastic cuffs and zip necklines. The quality does seem to be going down recently despite prices going up. In terms of service I’ve never had any issues.