I placed my first order at the beginning of the summer. After not hearing anything back about shipping for a couple of weeks, I got in touch with customer service and received a less than satisfactory response. There's no way to track their shipping. I decided to give them another try and placed an order on 9/5. As of now, it hasn't even been shipped. Probably not going to order anything more, due to the unreliability of shipping and customer service as compared with other brands I love.
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