I have been a customer of EM+ME and bought many garments in the last few years. Recently I put through an order, and I receive a text message from Evri declaring they have my order and asking for money to deliver. I immediately contacted customer service, asking for support. However, I have been ignored for over nine days, even if I called and wrote emails. In the meantime, Evri had sent me emails asking for sensitive data to deliver my parcel (like my date of birth). In the end, ME+EM offered reimbursement for my parcel, saying they investigated with Evri and the box was lost. I am okay with a package lost, but all the messages and emails I receive from Evri asking for money and sensitive data? There is a connection that EM+ME doesn't care to investigate.