Andrew
Not a good experience. All seemed well and I ended up buying my insurance from Bennetts. A few days later a letter arrives, must be my docs I think but it is Bennetts asking for proof of 9 years no claims. I've actually got this on another bike and was asked about other vehicles on MCN compare. What I did request for my quote was 0 years no claims as this policy wouldn't be replacing my other bike. I then have to contact both insurance companies, old bike and Bennetts. Obviously my existing insurer doesn't want to provide proof of no claims discount on a current policy, not unless I close it. Nevermind say Bennets just pay us an extra £96.00. You could close the policy but we'll charge you to do that too. I have to resist this on principle but wonder how many people do, after all I've been honest with my info and request. The insurer blames MCN Compare. I know I answered all the info correctly. Eventually after much 'I need to speak to my manager' from the lady on the phone we manage to get to a solution and guess what that is... I pay more. In the end the policy was cancelled, charge waived and a new policy started for £20.00 more than the original quote. What really bugs me about this is the prices you are seeing on MCN Compare aren't correct or the one you'll end up paying. The question remains are MCN Compare giving the insurance companies the wrong info or are the insurance companies, in this case Bennetts, showing you a cheaper price while being compared but bumping it up later? A friend in the insurance industry tells me they call it scheduling and they'll try to get as much out of you as they can...What a racket Riders beware!
1 year ago
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