I have just phone Mazuma to see the status of the 2 phones I sent in a week ago as no money has apperared in my account yet. Phone 1 is a Galaxy S8 which they valued at £135, they said this is currently in the post back to me as there is a google account on the phone, I cleared it back to factory settings before sending it so not impressed there, phone 2 is a galaxy S6 which they offered £40 for, they said that has been reduced to £5 due to a screen burn which, and I quote 'cant be seen by the human eye!' theiving bastards! I told them to send it back to me. Stay well clear and take previous posters comments on board and go to a local electronics dealer