I WISH I had have read reviews online about this company before sending them my phone. It seems like everyone has had similar situations! I sent my iPhone 6, worked fine, and they agreed a £50. I thought that was a bit cheap but 🤷‍♀️ Sent it to them anyway as I never used it. They then emailed saying the screen needed to be replaced so they’ve reduced the price to £18. When I called to get some sort of explanation I was told by a rep that the issue was an internal problem with the screen that’s why the proof I have wouldn’t matter as it wouldn’t be a noticeable problem from the outside. Absolute joke 😂🤦🏼‍♀️ DONT waste your time with these guys, absolute scam. Read the reviews and do your research, if you have a working phone they’ll make up something to reduce the price next to nothing. Useless company.