I sold my iPad Air to Mazuma Mobile in complete PERFECT condition. There was not a single scratch on the device and I took photos to prove this. I was quoted £300 and they dropped it down to £225 for “multiple scratches” which I have proved do not exist. I have to accept the money due to being desperate at the moment, but I am absolutely fuming as I didn’t even want to sell my iPad in the first place. I sent SEVERAL emails and messages to them on social media including photos of my iPads condition and I have been completely ignored. Disgusting. Will never ever use this company again and I have told everyone to avoid them also. I could’ve got more for trading it in at cex. So angry.