I sent 2 devices in to Mazuma mobile. An iPhone & an iPad, both were in immaculate condition so I was expecting both to be valued as “Good” After 31 hours on site (well above what was “aimed”) my devices were finally inspected and within 30 seconds both were significantly de-valued by £520. I then asked for pictures of the damage as I knew both devices were like new before being sent and I had to wait over 2 weeks for these to be provided, the pictures they sent were clearly of other devices with damage. I rejected the amended value and asked for my devices to be returned to me, this took a further week to be dispatched (bringing the total time on-site to nearly a month.) and when I received them back they were still like new so it was clear the pictures sent were not of my devices. I have just sent them both to We Buy Any Phone and they have passed inspection so just goes to show Mazuma are deliberately deceiving customers and trying to undervalue perfectly fine devices in the hope that they will just accept, I also believe they committed fraud by sending me pictures of other damaged devices. Please do not use Mazuma.