I placed an order on the 24th March. Had an email to say 7-10 days. Order complete. Heard nothing 10 days later, tried to call, either had a message telling me to hold someone would be with me shortly, or cut off, or constant ring tone or constant engaged tone. So I emailed - no reply! On the 7th April I receive an email with a dispatch notice and DHL number - yeah! But wait it isn't yeah! Today my order arrived(partly) still waiting on £72.50 worth of order and the grass seed I ordered was open and most of it has escaped all over the packaging and my floor. Looking at the packaging one would think the packers have never boxed anything on their lives. I would have loved to have given a great review after reading such great reviews before I placed the order. Now the website says no customer service as they are all in the warehouse packing. Admirable in such times and all well and good if you send out the order that was paid for. £28 I paid for postage too! I wouldn't have minded waiting 3 weeks had I at least had the order I paid £157 for! Now who knows!!!