Ordered a product Sat urday 18th Feb 2017 and recieved confirmation on Mon 20th Feb advising product would be available to collect in local store from 3pm 21st Feb product didn't arrive contact head office was eventually advised a courier service would deliver the next day 22nd Feb as original product had been sent to wrong store, next day parcel hadn't arrived by 4.30pm contacted head office again product delayed at the couriers depot was advised they could delivery Friday 24th Feb either in store or to home address opted for in store again which I did collect after 1.00pm a little bit late for my fathers birthday present which was on the 22nd however the product was good.