I ordered a paint sprayer Sunday 3rd July,delivery date Tuesday 5th July,as I was working that day arranged delivery at a neighbours address with her permission (she stayed in especially ). No delivery ! I did receive an email apologising saying due to problems with the courier parcel would be delivered the next da as it was. Not a big problem and I was also offered a discount off my next order which OK ,would be good if I was intending to make another order,but I would have preferred discount on this order as don't know if and when I might make another order!