Ordered 2 items and was charged separately for 2 lots of delivery charge at £4.99 each item. I would have considered that these items would be delivered together on the same shipment? As i needed both items really quickly i proceeded with placing my order at 3pm. Maxwells DIY website advises that ALL orders placed before 4pm would be delivered next working day.
The next day i had still not received my order!! I contacted Maxwells DIY on 2 occasions by e-mail. I never received a reply from Customer Services or even a dispatch confirmation e-mail! The following day i received my order…in one single courier delivery.
Cant fault Maxwells DIY prices but their delivery charges are excessive and their next working day delivery promise is not all it is promised to be….
8 years ago
Maxwells DIY has a
4.2
average rating
from
3,408
reviews
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