I would give 0 stars if it was possible. Placed an order with the regular return policy 14 days, 10€ return fee. Tried to book the return on the website and I couldn’t. So I wrote to the customer service and they reply with a new return policy “sorry, no returns allowed for orders placed before 8th of March”. Excuse me?!?! I sent the parcel back anyway and tell them I don’t care about their change of policy, I want my money back and I have sent the parcel. Their reply: sorry, no refund and we won’t return the parcel to you. This is a scam to me. They owe me more than 1.400€. I’ll pursue legal ways.