Self service tills!!! Absolutely horrendous. These are not for the convenience of the customers. Totally stressful, spent ages having to search for hidden bar codes (multiple items bought), had to get assistance as it didn’t recognise my Matalan card, then again to prove I was over 18 because there was whisky in some truffles I had bought! Then it declined my card despite there being nothing wrong with it so it had to be processed through another card machine. One poor woman having to supervise numerous checkouts! Ruined what had been until then a pleasant morning. Total self service is not the way forward, not appropriate for the elderly, disabled, dyslexic, and probably a whole lot more. What the heck happened to genuine customer service when items would be handed over to a real human and all we had to do was pay?! I won’t be back!!