My name is Mr Gurmeet Singh my order no is X1582040. I paid for an order on the 7th of April 2022 the amount was £17,631.15. I was told 1 out of the 3 products (please see details below) is in stock and has been secured for me for delivery when i am ready. The delivery was for the 6th of May 2022, no delivery came. When i called i was told the product is out of stock. I then requested to speak with the sales representative who originally took my order a Hannah Newbould. Hannah looked into my order and told me the product that was secured for me has been sold. Also, the other 2 products i was guaranteed will be in stock 2nd week of May. I have now been told the products will not be in stock until July. I expressed my disappointment and also my concern to Hannah Newbould. She said she will get her manager to call me to see what can be done. I received no call, only an email to apologise and suggest i choose another product VERY VERY DISAPPOINTING Granite Eclipse® Centre Stone Pack Size: 560 x 350 x 50 Colour: Dark SKU: NS3758520 Pack Size: 30 Total Coverage linear metre 16.8 linear metre QTY 1 Price £1808.64