Ordered my bike on the 29th April as the website touted a 1 week build time. Albeit Covid-19 affected global supply chains; I wasn't given an estimated build date until after 8 weeks. This date was then changed twice. I contacted Mango bikes multiple times and got no response until I was eventually told there was an issue with "delivery of wheels" and that my bike would be made a "priority" build that week....two weeks later still no bike and was then advised wheels were being sent in "batches". Basically lied to about 3-4 times about when I would get the bike. Eventually waited over 9 weeks until it was delivered which worked out at 48 working days. Their blog posts calling customers "trolls" for trying to get products they have paid for are in poor taste and I wouldn't recommend anyone order a bike from them. Mango; don't accept orders for new bikes until you can fulfill the demand for the ones ordered months before. My friend also ordered hers at the beginning of June and is having the exact same experience.
3 years ago
Mango Bikes has a
4.0
average rating
from
826
reviews
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