Wrong bike brakes, horrendous customer service. When i ordered the website stated early July as the estimated dispatch date. 8 weeks later my bike was received on the 28th July. I had to message on Instagram, Twitter, Facebook in order to get someone to look and confirm an update on my order. It seemed that had i not done this, the order would have taken even longer. I previously said the bike was faultless, but after 2 rides i got a flat tyre after the tyre ripped. The brakes it came with are wrong and too short!! The stems do not extend far enough meaning the pads rubbed on the tyres and caused a puncture. The bike is unrideable. It seems they provided a brake upgrade, without checking if they properly fit on my XL frame beforehand. I have reported this, but yet to hear back. Once i do i will consider revising my review, but for now both product and customer service are non-existent.