Completely understandable that it took a long time to deliver during lock down. However the communication was really disappointing. I had very little of it and then when I did it was misinformation. I had two different emails saying that my bike would be out for delivery next week the latter of which was a month before i was finally informed it had been shipped. The issue I had was that I was being given information that wasn't true. Really false information is no better than none at all. After speaking to a friend who also had an identical experience we were both dissapointed. The Bike itself I am more than happy with. The gears and brakes work fine but the text on them is backwards which concerns me.