I would love to leave a review on the bikes itself, however it hasn't been delivered so I will instead be reviewing the shocking customer service I received. I placed my order in the 17th of April and a message appeared in their website advocating their delivery within 5-7 days, I have now been waiting 16 days and I still have nothing. I understand times are difficult but as a business you shouldn't over promise and under delivery. What's worse is the response received from Mango Bikes, it's unprofessional and vague and just leaves me more in the dark. The annoying thing is I wouldn't have minded waiting 3 weeks (maybe longer who knows),if I was told at the start about the wait. They are still advertising delivery in 8 days which I think is a kick in the teeth as there are customers like me who have been waiting double that. Such a shame as this had the opportunity to be a great customer experience. I just hope when the bike finally arrives there are no issues with it.