Mango bikes are solid bikes. I had my first one for over two years but unfortunately had it stolen. Reordering that bike has shown me that Mango has taken a dive in quality when it comes to customer service. I ordered a seat a few months back and trying to return it had me call, email, and facebook message for weeks on end with an occasional vague response and then just being ignored. I eventually had to ask Paypal to step in since I had returned the item. With ordering my new bike, I was once again completely ignored. Absolutely no response on any line of contact this time. When my bike arrived, the wheels were the wrong colour and after a couple of weeks, I am having problems with one of the pedals/crank arms. I don't even want to bother trying to contact Mango about this as I've been constantly ignored in everything I've tried to do with them this year.