A high quality bike let down by poor customer service. I immediately scraped off the decals on receipt, changed the saddle and handlebar caps as I would not want to be seen as an advertisement. Such a shame as the bike is so much better than others in this category. Lesson to be learnt is - Communication even if it is bad news is still communication, hearing nothing for weeks and weeks causes distress. The offer of an upgrade on wheels was appreciated but they are the same as the ones my friend received when he ordered his bike (no upgrade)
3 years ago
Mango Bikes has a
4.0
average rating
from
826
reviews
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