Appalling service. Ordered my bike in August and still have no idea when it will be arriving. Specifically asked prior to ordering how long would take and told realistically 6 weeks. Then got pushed back a month, then another month, now don't even have an estimated date. Communication has been abysmal. Of the minimal communication I have received got told beginning of November that it was nearly ready and now told this email was sent 'in error'. Emailed again recently to try and get an update and got no response. Phoned and told still awaiting on parts but admitted have 'no idea' when they will arrive. Have continued to advertise 6 week order to delivery times on their website throughout.