"Just a quick email regarding the website. I feel a short email is long overdue regarding the service and support your company has given me.
I would just like to say since you have done the website it has transformed my business! My call rate has easily quadrupled and then some. I was more than happy to tick along before but now realise the impact a quality, professional website can do. When I ask customers why they choose us they always mentioned the brilliant website and the way it is presented over the other Locksmiths Websites which they had also looked at, which persuaded them to call us first! They really liked the short video as they felt they were getting a personal, local service rather than a huge company.
( should have put the outtakes on there as well ).
So, many thanks for your help and the time you took to go through the detail and planning involved and without any pressure to proceed and only wish I had met you and done it sooner rather than later!
Please feel free to post this on your testimonial page for potential clients to read, and once again please say thank you to all the staff at your company.