G JENKINS
Always USED to shop in their stores but find we have to check the invoice at the till as some 'reductions' that show on the price tags on the shelves, don't reach the tills. WE only noticed when the total, after a large shop, was a good few £s more than we had worked out. Recently, we had a long conversation with Majestic management and it seems some 'reductions' are sent to the stores 'manually' for the staff to print off the reduction price tag for the shelf and then to add the new price onto the tills BUT sometimes it seems staff forget to do that. We shopped in three different stores over over a period of 18 months, 'human error' meant we were overcharged at the tills FOUR TIMES! Apparently there's nothing that can be done about it because it is 'human error' so, in other words they can't guarantee that these 'manual' price reductions will reach the tills! SO CHECK BEST YOU MAKE A MENTAL NOTE OF THE TOTAL AND CHECK WHAT THEY SAY THE TOTAL IS AT THE TILL BEFORE YOU PAY!! It's a real shame because they have a great selection of wine but in this day and age of digital technology you would have thought that there wouldn't be any need for manual input of prices. What we don't know is how much we'd overpaid on the very many occasions we shopped at Majestic stores without checking the amount we were given at the tills!!
1 year ago
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Majestic Wine has a 2.7 average rating from 50 reviews
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