Magazines Direct should get 0 out of 5, if only Reviews.io permitted this. Save your money. Don't use Magazines Direct. They owed us a refund for a magazine that went out of publication. They told us they would provide the refund - and eleven months later we still don't have it. They told us they had provided us the refund via Paypal - lie. They then told us they had sent us the refund by cheque - lie. They are dishonest. The only way to protect your money is not to take out a subscription with them. We have left reviews on other sites to which Magazines Direct have replied that if they check our details they will promptly provide the refund. We have tens of emails from Magazines Direct confirming the refund is owing and saying they will provide the refund - but they never do - and if you read the review sites you will see that this is a common dishonest practice by Magazines Direct. The authorities should be investigating them for fraud. We have written to them to request they do so.