We have purchased four sets of pins from Made by Cooper and have had a wonderful experience each time. They are incredibly quick to give us a rendering of our pins and make them exactly as the picture we send in. When we want to make modifications, they apply them quickly and accurately, and when there are instances where they cannot make the pins exactly as intended due to sizing constraints, they are helpful in explaining and creating workarounds. The pins have always arrived on time and are of very high quality - we have even received praise from our customers over the quality of the pins! The pin request interface is also incredibly easy to use with features we wouldn't have even thought of such as cut outs and glow in the dark features and was a reason we chose to have Made by Cooper manufacture our first set of pins. The quality and excellent service keep us returning.