I highly recommend Made by Cooper for anyone wanting high quality pins and excellent customer service! It was my first time having my designs manufactured as an enamel pin and Made by Cooper was very quick and thorough in answering my many questions. We went through several reviews to ensure that the design was meeting my expectations while still falling within the guidelines required to make the pins. After approving the design I quickly received a notification that the pins were "in production" and an estimate of the arrival time. A couple of weeks later I received another notification that my order was "dispatched" with a shipping tracking number. The original estimate delivery dates was Oct 2-9 and I received it on October 2nd. They were absolutely perfect! The quality is amazing and exceeded my expectations!