A previous experience was reasonable although delivery was a bit slow. For this reason ordered 3 items together (Router,Table & Bits)To cut a long story short the only thing to arrive eventually was the router and this had a minor item damaged in the box. After numerous phone calls to customer services I had still not received the outstanding items so asked for a refund. My original order was made on June 8. I still await my full refund today(30 Aug). Customer services seem to lie habitually and complaining e mails go unacknowledged and unanswered. I would never use this company again but would recommend them to someone I didn't like.