Placed an order for a Dooney and Bourke bag and everything went fine. The next day I received an email saying there was a "technical error" and I wasn't charged. There was no customer service number to call to rectify the situation. By the time I got an email response to my online question, the bag was gone. They need a faster way to let customers know how to fix something that went wrong. Also they need to explain what the error is, "technical error" can mean anything.
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