Anonymous
After my alarm system failing several times in the last month causing unnecessary disruption to myself and neighbours included. Tried getting some advice from Lynx- after my house alarm had been going off every 20 minutes from 12am until 5.30am to be told I could do an emergency call out for the charge of £125.. to which I agreed to then find out I’m not classed as a ‘priority’ and my date would be the 30th of June - nearly a month away. I was then told by ‘Isabelle, I could call someone more local either an electrician or someone who deals with alarm systems and they will be able to do it sooner. I managed to get someone out today.. paid the call out fee to find out ‘Carole’ would not pass over the details to the company which means I’m more money out of pocket and still a faulty alarm. To which she had told me ‘your car has an mot so therefore service is required’ which I totally understand but you can take your car anywhere? But I can’t get a reputable company to fix my alarm rather than waiting 1 month. I can 100% say going forward I will always use a local company as the service is better than what I have received today. Appalling.
3 years ago
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