If I could give zero stars I would. Bought a ticket and then got called that the flight was full hence they have to cancel my ticket but they can get me an alternative for a few hundreds more, which i said not to worry I would check elsewhere instead. I asked about the charge from my card and they said they wouldnt take any cash as it is still progressing. I booked with another airline and a few days later Lyca had charged my card, I called them and they sais that the ticket (that they cancelled) was still valid. They wont even investiate how i got a call that it had been cancelled and claimed I was making it up, even though my new ticket from someone else was pricier, why would i buy a pricier ticket from someone else?!? Customer service was absolutely appalling. Avoid like the plague. Terrible service