Edith Lentz
Have not yet received my order, so hard to write a review of the product. Shipping is slow, but that may be due to Covid 19. Would appreciate being able to track the order to find out where it is. Update. So found out the shipment is being held by Skynet for payment of duties. Tried to contact Skynet, but was directed to their website. No personal contact from them, and no way to find out how much is owed for duties. Emailed both Skynet & Luxury Legs to find out how to get my package released. Would not recommend ordering from Luxury Legs if you live outside of UK. The hassle to get your package is not worth it. If I had not written this review, I would not know that my package was being held, as Skynet did not contact me, and Luxury Legs did not include a tracking number with their confirmation of shipping. What a mess. Update #2. Got a tracking number from Luxury Legs, and provided that to Skynet. Skynet informs me that they need Skynet tracking number, not Luxury Legs tracking number. Finally got Skynet tracking number from Luxury Legs & provided it to Skynet. Now just waiting to see if Skynet can tell me what the holdup is & how much duties are owed. This is certainly not worth the hassle. Skynet finally got back to me with the amount Of duty owing, which I paid, and they have now released the parcel. It should be here in a few days. It arrived in Vancouver June 9, and I did not know where it was, as I had no contact from Skynet. It just sat in customs until I got tracking numbers from Luxury Legs to see why the parcel was taking so long. Skynet really screwed up this order, and I would never use Luxury Legs for international shipping again, as long as they continue to use Skynet. Was not even sure if my parcel would be found. Terrible experience.
3 years ago
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Luxury Legs has a 4.5 average rating from 2,461 reviews

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