1Every time I fly from Luton I swear it’s the last. If u r disabled drop off awful.Taxi’s can’t find disabled drop off. It’s still aLONG walk from parking to main building. Have had to wait 20 mins in cold dark rainy winter day for disabled pick up. In the end I gave up waiting and asked a kind passer by to help. If u go to toilet no room for trolley’s like there are at Heathrow and other airports. It is obvious that the customer comes last and that improvements are focused on what the customer can buy I.e profits for Luton. The trolley’s are so hard to use if you have back or shoulder problems.I HATE LUTON AIRPORT