Slow shipping, unresponsive live chat agents and online customer service contact page. I have made multiple attempts to contact customer service about my order status and only received canned responses from chat agents. Their shipping timeline is clearly not accurate. My order did not even ship out until 6 days after I placed it. I have no problem with lead times but the company offers no way to track what is happening with your order. The company will respond to a negative review you leave on a site, but has yet to answer any customer support service ticketed I placed on their website. They also used the lowest budget DHL e-commerce shipping that is rife with delays and issues. I would strongly advise you to find another company to buy from, there are many options in this industry.