Love holidays I hope this reaches you and might be able to speed up the process I am in at present. I have booked a holiday to Nashville with yourselves, and my partners surname was 2 characters wrong so was a spelling mistake, I have been in conversation with the amendment team for 10 days now and have paid £420 to change the name after spending £2,500 on the holiday. When I have gone onto the new flight reference the name is still wrong!?. I fly exactly 13 days from now and literally can’t be excited for it because I am so stressed out. This holiday was booked for my partners birthday and we both are so scared that it will not be changed in time. I spoke to someone on the phone yesterday that advised that ‘it should’ be sorted by the time we fly, and you can imagine that is worrying to hear. I have asked the amendment team to call me on multiple occasions to just explain my frustration and explain what is going on but have had nothing back. If this reaches someone, please could they call me I have been under so much stress I haven’t been eating properly and this holiday issue is the only thing on my mind. Please give me a phone call this has been going on for 10 days now and I fly in 13!!!